Frequently asked questions

• When paying with credit or an OV-chipkaart, you pay a boarding fee of € 0.90 plus an kilometre fee of € 0.1775 per kilometre travelled.
• There are also different subscriptions
• We also sell tickets:
  • Single ride for € 3.00 for a one-way trip
  • Day Pass for € 7.50: valid for 1 person for 1 day
  • Family Pass for € 17.50: valid for 2 adults and maximum of 3 children
  • Week Pass for € 37.50: valid for 1 person for 7 days

Paying for bus line 28

• You can buy a ticket from the bus driver with bank or credit card only or at various points of sale where cash payment also an option.
• With an OV-chipkaart at the start of your bus ride

Paying for the mini-buses (reservation required)

• You can purchase a ticket at the Connexxion counter at Den Helder Station or at various points of sale on Texel. Please note: you need to reserve the mini bus and cannot just hop on and buy a ticket.
• With an OV-chipkaart at the start of your bus ride.
• In the bus with a bank or credit card.
• You can also pay online when making a reservation via the website or the Texelhopper app. Easy payment with credit card.

Line 33 runs between Den Helder and Veerhaven station. You travel with line 33 from Den Helder Station to Veerhaven? Then pay your trip with your OV-chipkaart (fixed rate) or buy a € 3.00 ticket from the driver using bank or credit card or at the Den Helder Desk where it is also possible to pay in cash. The return trip to the Veerhaven - Den Helder station is included, you do not have to pay again.

> More information

You can buy individual tickets:

• On bus line 28
• At the Connexxion Desk in Den Helder
• At serveral points of sale on Texel

A single ride € 3.00 ticket is valid for one ride on Texel. When you exit the bus, the ticket is no longer valid. Day passes and Family passes are valid the entire day. Week passes are valid for seven consecutive days.

There is no need to make a reservation when travelling on bus line 28.

You do need to make a reservation when travelling with Texelhopper mini-buses. You can do this at least 30 minutes before departure via telephone (+31(0)222-784 000, 05.00-22.00 hrs), the Texelhopper app or this website. 

> View the step-by-step plan to make a reservation

When travelling with a Texelhopper mini bus, you can make a reservation up to 30 minutes before departure. Reservations can be made with the Texelhopper app, on this website or by telephone via customer service (+31(0)222-784 000, 05:00-22:00 hrs).

For a trip with fixed bus line 28, you do not need to make a reservation.

 

No, you can not reserve multiple trips at the same time. Every ride you have to enter / register again.

Texelhopper operates from 5.30 to 22.00. The buses always connect to the departure of the ferry (also on the intermediate boats).

There are more than 130 identifiable bus stops on Texel. When making a reservation, you will be informed where the nearest bus stop is located. Every bus stop has a name and number visible on posts at the bus stop.

Yes, you can travel between more than 130 bus stops located all over the island. Line 28 takes you from the ferry harbour to Den Burg Center and De Koog, and vice versa. The mini buses will take you all over the island when line 28 is not an option for your journey.

No, you can travel from any bus stop to the ferry without having to switch buses.

You can travel to and from more than 130 bus stops on Texel. Public transport is always nearby.

Is your starting point or destination further than 500 meters - as the crow flies - from a bus stop? Then the Texelhopper will pick you up where you are or bring you to your desired destination.

No, Texelhopper is not a door-to-door service. You can travel to and from more than 130 bus stops on Texel. Only when your starting point or destination is further than 500 meters - as the crow flies - from a bus stop, will Texelhopper pick you up from where you are or bring you to your desired destination.

Yes, there is a guaranteed connection.

You can bring a reasonable amount of luggage. However, it is not possible to take a regular bicycle with you. Folding bicycles are permitted.

> More information

Dogs may board the bus for free in an easily portable basket, bag or other container that can be put down or placed on your lap. Dogs may also be transported by other means, provided they are kept on a short leash. If the animal needs a seat, its owner must buy an extra ticket.

A dog accompanying a disabled passenger can travel for free if the dog is identifiable as a guide dog (in training) or an assistance dog from the Stichting Hulphond Nederland.

> More information

Yes, you can travel in both the large buses and mini buses with a wheelchair. The mini buses are equipped with a wheelchair mounting system to ensure a safe ride. If you are in a wheelchair and want to travel with a mini Texelhopper, you must let us know when making your reservation.

> More information about travel with a disability

All vehicles feature the identifiable Texelhopper logo.

Large buses are used on bus service 28. These buses run on green gas. For transportation in other areas, 8-person vans and taxis are used.